TextBack Pro for roofers

Storm hits. Phones ring.
You are on three roofs.

After every storm, every roofer in the county gets called at once. You cannot answer when you are on a pitched roof. TextBack Pro fires an SMS to every missed caller in under 5 seconds so you capture the surge, not your competitors.

Free 14-day trial, no credit card required

Auto-reply to every missed call in under 5 seconds

TextBack Pro handles questions and books appointments

Works with your existing UK number, no new kit needed

Start free trial → See how it works

Trusted by UK roofers. Cancel anytime.

Sound familiar?

Storm days are your busiest. They are also when you miss the most calls.

Storm Babet comes through on a Thursday. By 8am you have 11 missed calls. You are already on a flat roof in Guildford doing emergency waterproofing. The phone rings every 20 minutes. By the time you are back in the van at 5pm, six of those homeowners have already booked other roofers. One of the lost jobs was a full re-roof, £4,500. It went to a roofer who replied by text inside a minute.

Storm demand is the best demand a roofer can get. Motivated buyers with an urgent need and insurance behind them. TextBack Pro makes sure every single one of those calls gets a reply in under 5 seconds, while you stay safely on the roof you are fixing.

£4,500

Average value of a full residential re-roof. One missed call in storm season can cost a week of profit.

under 5s

Time between missed call and TextBack Pro sending the auto-reply SMS on your behalf.

11+

Average missed calls a busy roofer loses on a single storm day without an auto-reply in place.

Major storm overnight. Dozens of tiles off across the estate. Six homeowners call you in the first hour. You are already on a roof and physically cannot answer any of them.

TextBack Pro replies to all six in under 5 seconds each: "Hi, this is Ryan from RT Roofing. Sorry I missed you. What is the damage and what is your postcode?" All six reply. You triage from the roof and book them in order of urgency.

A property manager calls to quote guttering, fascia, and soffit replacement on a row of four terraced houses. You are mid-job on a flat roof and cannot take the call.

TextBack Pro replies and asks about the properties and scope. The manager sends photos by WhatsApp link. You reply with a quote that evening. Four houses, a contract, and a repeat client, all from one missed call.

Homeowner needs a full re-roof before their house sale completion date, six weeks away. Motivated, time-pressured, ready to book. They called on a Tuesday morning while you were tiling in the rain.

TextBack Pro replies instantly and collects the property details. The homeowner describes the timeline. You call back at lunchtime with a quote and a clear start date. You win the job because you were the first to reply.

Customer calls, you miss it

You are on a roof, setting up scaffolding, or driving to the next job. The phone rings and you cannot answer. That caller is already trying the next roofer.

SMS goes out in under 5 seconds

TextBack Pro sends: "Hi, it is Ryan from RT Roofing. Sorry I missed your call. What roofing work do you need and what is your postcode?" They feel contacted and reply.

TextBack Pro books the survey

TextBack Pro handles the conversation, captures the details, and books the survey. You come off the roof with a full pipeline of confirmed visits.

Storm-day surge handling

TextBack Pro replies to every missed call simultaneously, even when a storm sends 20 calls in an hour. No caller falls through the net.

Job type and urgency capture

TextBack Pro asks whether it is storm damage, a planned re-roof, flat roof work, or guttering. You see what each job is before you call back.

Survey booking

TextBack Pro connects to your calendar and offers survey slots. Jobs get booked while you are still on the roof completing the current one.

Property manager pipeline

Letting agents and property managers with multiple roofs to maintain are your best repeat clients. TextBack Pro captures them and keeps them in your pipeline automatically.

Follow-up sequences

Quotes that go quiet after the first exchange get a follow-up message the next day. You stay front of mind without manually chasing anyone.

Dashboard and call history

See every missed call and its reply in one dashboard. Know exactly which leads are waiting for a quote and which are already booked.

UK roofer on pitched roof repairing storm damaged tiles

"After the storms last autumn I lost count of the calls I missed while I was on other roofs. Since using TextBack Pro, every single caller gets a reply while I am still on the job. My diary is full three weeks ahead and I have stopped losing work to roofers who just happen to be near their phone."

Ryan T., Roofer, Guildford

Yes. TextBack Pro replies to every missed call within seconds, regardless of how many come in simultaneously. On a busy storm day, all callers get a reply immediately. You see the full list in your dashboard when you come down.

Yes. You can pause auto-replies any time from your dashboard, or change the message to say you are fully booked but taking enquiries for the following month. You stay in control.

Yes. TextBack Pro replies to every missed call, whatever the job type. You can customise the message to ask what kind of roofing work they need, so you know whether it is a full re-roof or a single-day repair before you call back.

No app needed. TextBack Pro works with your existing mobile number. Everything is managed through a simple web dashboard. You can check it from any phone or laptop.

Plans start from £47 per month. A single additional re-roof booking more than covers the annual cost. Start with a 14-day free trial, no credit card required.

Free tool

Missed Call Revenue Calculator

Enter your average job value and how many calls you miss per week. See the monthly revenue walking out the door.

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Free tool

SMS Template Generator

Generate a professional missed call reply for your roofing business. Customised to your trade and tone, ready in seconds.

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