Does it work for emergency callouts as well as quotes?

Yes. TextBack Pro replies to every missed call, whether it is an emergency fault or a planned rewire enquiry. It can be set up to ask about urgency, so you know which to call back first.

TextBack Pro for electricians

Up a ladder.
Job goes elsewhere.

Q: What does the SMS actually say to my customers?

You write the message yourself during setup. It comes from your number and sounds exactly like you. Most customers simply think you typed it yourself.

Every electrician knows the feeling. You are mid-rewire, hands full, phone rings once and stops. TextBack Pro fires an SMS to that caller in under 5 seconds so the job stays yours.

Free 14-day trial, no credit card required

Auto-reply to every missed call in under 5 seconds

TextBack Pro handles questions and books appointments

Works with your existing UK number, no new kit needed

Start free trial → See how it works

Trusted by UK electricians. Cancel anytime.

UK electrician installing consumer unit and rewiring property

Sound familiar?

You are always mid-job when the best calls come in.

It is a Tuesday afternoon. You are halfway through a full house rewire in Bromley. Consumer unit is disconnected, tools everywhere. The phone rings. You glance at it. Unknown number. You cannot stop. It rings out. By the time you are back in the van that evening, they have booked the electrician who replied by text within the minute.

That job was a £620 consumer unit upgrade. Gone. Not because you were bad at the work. Because you were doing the work. TextBack Pro makes sure the phone call is never wasted, even when you physically cannot pick up.

£620

Average value of a consumer unit replacement. Lost to voicemail every day by busy electricians across the UK.

under 5s

Time between missed call and TextBack Pro sending the auto-reply SMS on your behalf.

67%

Of callers who receive a text back within a minute will stay with that trade. Without a reply, most move on immediately.

Power cut on a residential street. Six people searching for an emergency electrician at the same time. You are already on a job with your phone on silent.

TextBack Pro replies in under 5 seconds: "Hi, this is Dave from DK Electrical. Sorry I missed you. What is the issue and what is your postcode?" You get notified. You call back. You get the job.

A landlord calls to book EICR certificates for three properties. It is a £900 job. You are in a loft space doing a ring final and cannot hear the phone ring.

TextBack Pro replies and asks how many properties need testing. The landlord responds with all three addresses. The conversation is waiting in your dashboard when you come down from the loft.

A homeowner wants an EV charger installed after buying a new car. High-value job, motivated buyer. They called you first but got no answer, so they tried the next Google result.

TextBack Pro replies instantly and asks about the property and parking setup. The homeowner answers. You follow up in the evening with a quote. The other electrician never got that far.

Customer calls, you miss it

You are on a job, in a loft, or up a ladder. The phone rings and you cannot answer. Without TextBack Pro, that caller moves straight to the next electrician.

SMS goes out in under 5 seconds

TextBack Pro sends an SMS in your name: "Hi, it is Dave from DK Electrical. Sorry I missed your call. What electrical work do you need?" The caller feels attended to and replies.

TextBack Pro books the job

TextBack Pro handles the back-and-forth, collects the job details, and books an appointment. You finish the current job with a confirmed booking already waiting.

Instant reply while you work

Auto-SMS in under 5 seconds on every missed call, day or evening, even when you are up a ladder or inside a consumer unit.

Job type capture

TextBack Pro asks the right questions: new install, EICR, fault finding, EV charger, or rewire. You know the scope before you call back.

Calendar booking

TextBack Pro connects to your Google Calendar and offers available slots. Jobs are booked while you finish the current one.

Landlord and letting agent pipeline

EICR and safety certificate enquiries are high-value repeat work. TextBack Pro captures landlord details and makes sure no repeat client slips through.

Follow-up sequences

If a lead does not reply to the first SMS, TextBack Pro sends a follow-up the next day. You stay front of mind without lifting a finger.

Dashboard and call history

Every missed call, every SMS sent, every reply in one place. See exactly which leads came in and which became bookings.

UK electrician on job site wiring residential property

"I was losing at least three jobs a week just because I could not get to the phone on site. Since I set up TextBack Pro, those jobs are mine. The SMS goes out while I am still on the other job. Customers reply and they are waiting for me."

Dave K., Electrician, South London

No. TextBack Pro works with your existing UK mobile number. No new SIM, no new handset, nothing to install. Setup takes under 5 minutes from any phone or laptop.

You write the message yourself during setup. Something like: "Hi, it is Dave from DK Electrical. Sorry I missed your call. What electrical work can I help with?" It comes from your number and sounds exactly like you.

Yes. TextBack Pro replies to every missed call, whether it is an emergency fault or a planned rewire enquiry. TextBack Pro can be set up to ask about urgency, so you know which to call back first.

The message comes from your number and is written in your voice. Most customers simply think you typed it yourself. The speed of reply is what they notice, and they appreciate it.

Yes. TextBack Pro can ask how many properties need testing, collect addresses, and book a survey visit. Landlord accounts with multiple properties are exactly the kind of repeat work you want to capture automatically.

Free tool

Missed Call Revenue Calculator

Enter your average job value and how many calls you miss per week. See the monthly revenue walking out of your business.

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Free tool

SMS Template Generator

Generate a professional missed call reply for your electrical business in seconds. Customised to your trade, tone, and name.

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