Miss a call.
Never lose the job.

No. TextBack Pro works alongside your existing business number. You enable call forwarding on your phone, it takes about 2 minutes, and we handle everything else. No porting, no SIM swaps, no disruption. The text replies themselves are sent from a dedicated TextBack Pro number assigned to your account, not your personal SIM, so your own line stays free and private.

Nothing changes about your number itself, and in almost every case conditional forwarding sends the missed call straight to TextBack Pro before it reaches your voicemail. Exactly how it behaves can depend on your specific network and existing forwarding setup, which is why we walk you through a quick test call during setup to confirm it's working the way you expect.

Under 5 minutes. You enter your business name and phone number, then tell us your network (EE, O2, Vodafone, Three, or a landline provider). We give you the exact code to dial, or a one-tap link that does it for you, so you don't need to know the code yourself. Conditional forwarding is standard on UK networks, and we include a step-by-step guide for yours. TextBack Pro is live and sending replies straight away.

A text with your business name and tone, so it reads as if you sent it yourself. It only goes out on genuine missed calls: if you pick up, nothing happens, so you never double-contact someone you've already spoken to. The AI asks one short question at a time, in plain English, so it feels like texting a person, not a wall of automated text. You can edit the message in your dashboard at any time.

No. It won't invent a feature or a time slot that doesn't exist. If it can't book the customer in directly, it says so and tells them you'll call back, instead of making something up and leaving you to deal with the fallout.

Yes. You're notified straight away with the missed number, and every conversation is visible in your dashboard in real time. You can take over and reply yourself whenever you want, whether that's to answer something specific or just finish the conversation personally. The AI steps back the moment you do.

Yes. All data is processed in compliance with UK GDPR. We store only the minimum necessary, call timestamps and phone numbers, and never sell or share your data with third parties. You remain the data controller at all times.

Some job-management platforms include a basic auto-reply as one feature among many. TextBack Pro is built around this one job: a personalised reply in your name, a real two-way conversation, calendar booking and follow-ups, all within seconds. WhatsApp's away message only replies to WhatsApp messages, not phone calls, and decline-with-text only works if you manually decline each call as it rings. TextBack Pro fires automatically on every genuine missed call, whether you're driving, up a ladder, or just didn't hear it.

The plan cost is fixed and small next to a single missed job. If you don't recover at least one job in your first 30 days, you get a full refund under our guarantee, so the risk sits with us, not you.

Yes. No contract, no cancellation fee, no awkward phone calls. Cancel any time directly from your dashboard. Your 14-day free trial gives you full access with no card. To keep going after it, you add your card and £47/month starts. If you do not, nothing is charged and the service simply stops.

Connect your Google Calendar and the AI offers real free slots, then books the job straight into it. Don't use Google Calendar? Add your own booking page link to your message template instead, and customers get that link to pick a time themselves.