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SMS auto-reply for UK trades

Miss a call.
Never lose the job.

You're on site. A customer calls. TextBack Pro sends them an SMS in 5 seconds, before they ring your competitor.

Start free trial → See how it works ↓

Free for 14 days. No credit card. Keep your number.

14:32
MP
Dave's Plumbing TextBack Pro · Active
Missed Call 07700 900 123
14:32
14:32
Hi, Dave here from SE Plumbing. I'm on a job. What's happened? Or book direct: textback.pro/book/se-plumbing
Auto-sent · 4 sec
14:34
Boiler's gone. Kids at home, no hot water.
14:34
On it. Clicking the link books you in for tomorrow 8am. Or I can hold it for you now?
14:35
Just booked. You're a lifesaver.
Emergency job secured · £1,600
+£3,200 recovered this month
See how it works
The daily reality for UK tradespeople
"You're on the job."
"Your phone rings."
"You can't answer."
"They call your competitor."
That just cost you £350.

And while you were reading this, it probably happened again.

78%
never call back
Once they hang up, they move on. You rarely get a second chance.
90s
before they try someone else
Not 5 minutes. Not an hour. Ninety seconds of silence loses the job.
£3,200
average monthly loss
Across UK trades, that's what missed calls cost each month on average.
See what you're losing monthly ↓

Takes 20 seconds. No sign-up.

Run the numbers

What are missed calls costing you?

Plug in your numbers and see what you're losing, and what you'd recover.

Start with a preset or enter your own
Sole trader
5/wk · £280
Electrical
8/wk · £350
Roofing
6/wk · £480
or adjust your own numbers
Rough estimate is fine
Average revenue per completed job
% of callers who book if reached
Revenue you're losing monthly
£3,560
22 missed calls · 13 lost jobs at £280 avg
With TextBack Pro (Starter, £47/mo)
Revenue recoverable via SMS +£2,777
TextBack Pro cost −£47
Net monthly gain +£2,730
30-day money-back guarantee. Don't recover at least one job, you pay nothing.
Start recovering revenue →
* Conservative estimates based on UK trades data
Simple process

Up and running in five minutes.

Three steps. More jobs. Zero effort.

01
Always on
They ring while you're on the tools
You're on the job. A customer calls. You can't pick up.
02
5 seconds
They get a text back in seconds
Your personalised SMS lands on their phone before they've dialled anyone else.
03
Same day
Job booked. Revenue saved.
The appointment lands in your calendar. You didn't lift a finger.
Setup takes 5 minutes. We guide you every step of the way.
Start free trial →
See it for yourself

See it in action.

Call, hang up, get the SMS. Then reply to book a slot and see exactly what your customers experience.

1
Call the number
Takes 2 seconds
2
Hang up after 1 ring
Don't wait
3
Reply to book a slot
See how a job gets confirmed
Reply to the SMS to go further
Try: "Can you come Tuesday morning?" and see a booking confirmed in seconds.
The exchange
Hi, it's Mike from MK Plumbing. Sorry I missed your call, I'm on a job. What can I help you with?
Can you come Tuesday morning?
✓ Tuesday 9am works. I'll confirm by end of day, anything else I can help with?
Your turn, reply once you receive the SMS
Call Now: +44 7863 747 300 Not on mobile? Start your 14-day trial →
Takes 30 seconds. You'll see exactly what your customers receive.
What UK tradespeople are saying

Real results from real tradespeople.

They were losing jobs they didn't even know about.

Dave H.

"First week, TextBack Pro recovered a £580 rewiring job I'd have completely missed. I was up a ladder when the call came in. The customer said my reply was the fastest response they'd ever had from any tradesman."

Dave H., HD Electrical · Manchester
+£1,800 first month
Phil C.

"I was losing 3 or 4 jobs a week without realising. Every missed call now gets an instant reply with my name on it. My booking rate went up 40% in the first month. Paid for itself on day one."

Phil C., QuickFix Heating · Bristol
+£3,200 first month
Sarah M.

"Setup took about 5 minutes. By day two I'd already recovered a roofing job worth £420. The ROI calculator on the site actually underestimated it, I made far more than expected in the first month alone."

Sarah M., ProRoof Solutions · London
+£1,400 first month
Pricing

One price. No surprises.

No setup fees. No hidden costs. Cancel in one click, anytime.

No credit card required
14-day free trial on all plans
Cancel anytime, no contract
Up and running in 5 minutes
Starter
£47
/mo
Best for sole traders & small teams
✓
Auto-text in 5 secondsEvery missed call, 24/7, no exceptions. Your message lands before they dial the next number.
✓
Sent in your business nameMessage goes out in your business name from your own number. Looks like you personally replied.
✓
Up to 300 leads/month, 1 UK numberOne UK business number included. Covers up to 300 missed calls per month, plenty for most sole traders.
✓
Custom message templateWrite your own auto-reply, with your tone, your services, your booking link.
✓
UK GDPR compliantOpt-in and compliance handled automatically. No legal headaches, no setup required.
✕
Automatic follow-ups
✕
Calendar booking
✕
Multi-template per job type
Start free trial →
No card required · Cancel anytime
⭐ MOST POPULAR
Pro
£97
/mo
Best for growing businesses
✓
Everything in Starter
✓
Google Calendar bookingCustomer sees your live availability, picks a slot and it auto-confirms. No phone tag, no back and forth.
✓
3 automatic follow-upsSends at 3h, Day 1 and Day 3 if no reply. Editable anytime. Recovers jobs that go quiet after the first text.
✓
Templates per job typeDifferent message for boiler, rewiring, roofing. Set once, runs automatically.
✓
500 leads/mo + revenue dashboardFull dashboard: jobs recovered, estimated revenue, and conversion rate. Updated in real time.
Start free trial →
No card required · Cancel anytime
Scale
£247
/mo
Best for multi-location businesses
✓
Everything in Pro
✓
Up to 5 locationsEach site gets its own number, its own templates, and its own leads. All managed from one place.
✓
Centralised dashboardAll locations, all leads, all revenue in one view. Spot what's working across sites instantly.
✓
Monthly performance reportSent automatically every month, jobs recovered, revenue, conversion rate, per location breakdown.
✓
Priority support, real personDirect line to the team. Real responses, fast. Not a chatbot, not a ticket queue.
Book a call →
We'll walk you through setup personally
🛡️
30-day money-back guarantee
If you don't recover at least one missed job in 30 days, you pay nothing. Full refund, no questions asked.
Got questions?

Questions answered.

No. TextBack Pro works alongside your existing business number. You enable call forwarding on your phone, it takes about 2 minutes, and we handle everything else. No porting, no SIM swaps, no disruption.
Yes. TextBack Pro is fully compatible with all major UK mobile and landline networks. Call forwarding works via standard conditional forwarding codes, which every UK carrier supports. We include a step-by-step guide tailored to your network.
Fully personalised with your business name and tone. It reads as if you sent it yourself. Customers reply directly to you, not to a generic bot. You can customise the message in your dashboard at any time.
Never. TextBack Pro only fires on genuine missed calls, when the call diverts to voicemail or goes unanswered. If you pick up, nothing happens. You won't double-contact customers you've already spoken to.
Under 5 minutes. You enter your business name and phone number, then enable call forwarding using the code we send you. That's it. TextBack Pro is live and sending replies immediately.
Yes. All data is processed in compliance with UK GDPR. We store only the minimum necessary, call timestamps and phone numbers, and never sell or share your data with third parties. You remain the data controller at all times.
Yes. No contract, no cancellation fee, no awkward phone calls. Cancel directly from your dashboard in one click. Your 14-day free trial gives you full access before any payment is taken.
Built for your trade

TextBack Pro works for every trade

From plumbers to estate agents, see how automatic SMS reply works for your business.

Plumbers
Never miss an emergency call again
Electricians
Beat competitors who don't reply fast
Gas engineers
Keep your pipeline full year-round
Roofers
Capture storm season demand instantly
Builders
Win more quotes while on site
HVAC engineers
Handle peak-season volume effortlessly
Landscapers
Fill your calendar without the phone tag
Estate agents
Never lose a buyer or vendor lead
See all trades →
Free tools

Free tools for UK tradespeople

No signup needed. Use them now.

Free tool
Missed call revenue calculator
Enter your average job value and see how much revenue you lose every month from unanswered calls.
Try the calculator → Free tool
SMS template generator
Generate a professional auto-reply message tailored to your trade in under 60 seconds.
Generate templates → Free tool
Day rate calculator
Work out your minimum day rate based on your target income, expenses, and billable days.
Calculate your rate →
See all free tools →