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Resources & Guides

Guides for UK tradespeople

Practical advice on recovering missed calls, writing SMS templates, pricing your work, and winning more jobs.

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All topics Answering services Missed call SMS SMS templates Growing your business Free tools
Featured
Research 5 min read
How much do missed calls cost UK small businesses?
The average UK tradesperson misses 7 calls a day. At a typical job value of £285, that's nearly £500,000 in lifetime revenue lost to voicemail. We crunched the numbers.
Read the research
7
missed calls per day for the average UK tradesperson
£285
avg job value
62%
never call back
Comparisons

Best answering services by trade

7 min read
Plumbers
Best answering service for plumbers UK (2026)
We tested 5 services on emergency call handling, out-of-hours response, and SMS speed. One clear winner for sole traders.
Read comparison Updated 2026
6 min read
Electricians
Best answering service for electricians UK (2026)
NICEIC contractors and sole traders need fast response. We ranked the options by call-to-SMS speed and booking capability.
Read comparison Updated 2026
8 min read
Gas Engineers
Best answering service for gas engineers UK (2026)
Gas Safe engineers face strict response requirements in winter. Here is how each service holds up under peak demand.
Read comparison Updated 2026
7 min read
Builders
Best answering service for builders UK (2026)
From sole trader builders to small teams: which answering service helps you win quotes before the competition calls back?
Read comparison Updated 2026
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Guides

Missed call text back

Guide
Missed call text back for plumbers: the complete guide
How UK plumbers use automatic SMS replies to recover more jobs from missed calls.
Read guide → Guide
How electricians can stop losing leads to missed calls
The specific moments electricians miss calls and how auto-reply SMS fixes them.
Read guide → Guide
Missed call text back for gas engineers: the complete guide
How UK gas engineers use automatic SMS replies to recover boiler repair and service leads.
Read guide → Guide
Missed call text back for builders: the complete guide
How UK builders use automatic SMS replies to recover extension, renovation, and repair leads from missed calls.
Read guide → Research
How much do missed calls cost UK small businesses?
The average UK tradesperson misses 7 calls a day. We crunched the numbers on what that costs.
Read the research →
Resources

SMS templates and scripts

Templates
What to say in a missed call text back (with examples)
15 proven SMS templates for trades businesses. Copy, paste, and customise for your trade.
See templates → Templates
30 SMS templates for UK tradespeople (ready to copy)
From the first auto-reply to follow-up sequences. All templates tested with real UK trades businesses.
Get templates → Compliance
GDPR and SMS marketing for UK trades: what you need to know
Is your missed call SMS compliant with UK GDPR? A plain-English guide for tradespeople.
Read guide →
Growth

Growing your trade business

Growth
How to get more 5-star reviews as a UK tradesperson
The best tradespeople in your area aren't always the best at asking for reviews. Here's how to fix that.
Read guide → Sales
The best time to call back a customer (and why SMS changes everything)
Data on when UK tradespeople should follow up, and why speed of reply matters more than timing.
Read guide → Pricing
How to price your trade jobs in 2026 (without undercharging)
A practical framework for UK tradespeople to calculate day rates, quote confidently, and stop working for free.
Read guide →