Every feature
Everything you need to turn a missed call into a booked job
TextBack Pro sends an instant SMS the moment you miss a call, then handles the conversation, captures the lead and books the appointment, all automatically.
No credit card required · 14-day free trial · then £47/month
Core features
Built around the moment you miss a call
Every feature is designed for one goal: making sure a missed call never means a lost customer.
Instant SMS reply
A personalised text message reaches the caller within seconds of a missed call, before they dial your competitor.
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Two-way SMS conversation
Callers can reply and your AI agent handles the conversation, answering questions and qualifying the lead 24/7.
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Lead capture
Every caller's name, number and conversation is saved to your dashboard, and you get a summary by email as soon as they reply.
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Google Calendar booking
The AI agent checks your real-time availability and books appointments directly into Google Calendar on your behalf.
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Follow-up if they go quiet
If a caller does not reply, TextBack Pro sends one polite follow-up text to bring a warm lead back. Never a stream of messages.
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UK phone numbers
A dedicated UK mobile number (+44) powered by Twilio. Callers see a real UK number, not a short code or overseas line.
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GDPR compliant
Built for UK GDPR from the ground up. Opt-out handling, data retention controls and compliant SMS consent management included.
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Live dashboard
See every missed call, SMS sent and conversation in one place, and step in yourself at any time. The AI pauses the moment you reply.
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AI agent
An AI receptionist that never sleeps
Your AI agent handles every inbound reply, answers common questions and books appointments into your calendar, 24 hours a day.
Replies within seconds
Your first message goes out before the caller has finished driving away from your premises.
Real-time calendar checks
The agent reads your Google Calendar live and only offers slots you are genuinely free for.
Handles questions naturally
Pricing, availability, location, services: the agent answers the questions callers actually ask.
Everything in the £47/month plan
Instant SMS on missed call
Included
Two-way AI conversation
Included
Google Calendar booking
Included
Lead summary by email
Included
Reminder text before appointments
Included
One follow-up if they go quiet
Included
Review request after the job
Included
Take over any conversation
Included
1 dedicated UK number
Included
Compare
TextBack Pro vs the alternatives
See how TextBack Pro compares to a live answering service, a virtual receptionist and doing nothing at all.
| Feature | TextBack Pro | Live answering | Virtual receptionist | No solution |
|---|---|---|---|---|
| Responds in seconds | ||||
| Works 24/7, including weekends | Extra cost | Hours vary | ||
| Books appointments automatically | Manual call-back | Manual process | ||
| UK dedicated phone number | ||||
| Follow-up if the lead goes quiet | ||||
| Monthly cost (typical) | £47/mo | From £150/mo | From £75/mo | £0 (lost leads) |
Ready to start?
Never lose a customer to a missed call again
Set up takes under 5 minutes. Your first SMS fires automatically the next time you miss a call.
Start your free 14-day trial
No credit card required