Simple, transparent pricing
One missed call costs more
than a month's subscription.
TextBack Pro sends an automatic SMS within seconds of every missed call. Start free for 14 days, no credit card required.
No credit card required
Cancel anytime
Set up in under 5 minutes
UK GDPR compliant
TextBack Pro
£
47
/month
Up to 300 leads a month · 1 dedicated number
✓ 14 days free✓ No credit card✓ Keep your number
Then £47/mo, only if you add a card to keep going. No setup fee. No contract. Cancel any time.
Everything included
- Instant text back, in your business nameEvery missed call gets a text within seconds, signed with your business name.
- A real conversation, not a canned replyAsks what the job is, where, and how urgent, then books it in if it's real.
- Booked straight into your Google CalendarChecks your live availability and books the job for you.
- Lead summary by email, the moment they replyName, job and address, straight to your inbox.
- Reminder text before every appointmentSent automatically, so fewer no-shows without you lifting a finger.
- One follow-up if they go quietA single polite nudge, never a stream of messages.
- Review request after every job wonMark it won, your customer gets a text with your Google review link.
- See every conversation, jump in any timeFull transcripts and analytics. Reply yourself whenever you want: the AI steps back the moment you do.
14 days free, then a 30-day money-back guarantee
Change your mind in the 30 days after your first payment? Email us and you get a full refund, whatever the reason.
How much are your missed calls worth?
Move the sliders to see what recovering missed calls could mean for your business. This is an illustrative estimate, not a guarantee.
Your numbers
1100
£50£2,000
10%70%
10%90%
Potential recovered revenue
£1,200
per month from recovered missed calls
Missed calls per month 43
Recovered conversations 13
Booked jobs 6
Revenue at £200/job £1,200
That is a 25x return vs the £47/mo plan
No credit card required. Illustrative estimate only. Actual results depend on your trade, call volume, and customer behaviour.
Is £47 a month worth it?
The right question is not whether £47 is cheap. It is whether the jobs you could recover from missed calls are worth more than £47 a month. For most tradespeople, a single recovered booking covers the subscription.
The average UK tradesperson misses 8 to 15 calls a week. At a £150 average job value and a modest 30% recovery rate, that is 2 to 5 additional jobs per month you could have booked but did not. TextBack Pro does not guarantee those jobs. It gives every missed caller a reason to wait for you instead of calling the next number on the list.
8
missed calls per week (national average for UK trades)
2 to 3
additional booked jobs per month at 30% recovery
£300+
potential monthly revenue from recovered callers (at £150/job)
Questions every tradesperson asks before signing up
Straight answers. No hype.
We already call missed customers back.
Good. But how quickly? If your callback comes 2 to 4 hours later, the customer has usually already booked someone else. 91% of callers who reach voicemail do not leave a message and do not call back. TextBack Pro replies within seconds, before they open their browser to find the next number.
We do not miss that many calls.
Most trades businesses miss more calls than they realise. Any call that comes in while you are on a job, driving, or with another customer is a missed call. The average UK tradesperson misses 8 to 15 calls per week. At a £150 job value, that is £1,200 to £2,250 per week of potential work walking out the door.
I do not want customers talking to a robot.
TextBack Pro is not a chatbot pretending to be you. It is an automatic text that says you missed their call and you will call them back. The AI handles replies to keep the caller engaged until you can call them back. Customers prefer an instant SMS to a voicemail they know nobody will check.
Do I need a new phone number?
No. You keep your existing number for everything. You set up call forwarding on your phone to send missed calls to TextBack Pro. Your callers always see your number on their screen. Setup takes under 5 minutes on any UK mobile or landline.
Is £47 a month too expensive?
The right question is whether recovering even one missed job per month covers the cost. For most trades at a £150 average job value, the answer is yes. If TextBack Pro does not pay for itself within 14 days, you have not spent a penny, because the trial is completely free. And if you change your mind in the 30 days after your first payment, you get a full refund.
We already have a booking system.
TextBack Pro works alongside your existing booking system. It does not replace it. Its job is to capture the caller before they leave, collect their details, and give you the lead. What happens after that is still up to you. TextBack Pro can also book directly into your Google Calendar if you want that automation too.
What if a customer does not reply to the SMS?
TextBack Pro logs the missed call and sends the initial SMS automatically. If the customer does not reply, you still have their number in your dashboard and can call them back when you are free. If they go quiet, TextBack Pro sends one polite follow-up text.
Why not use an answering service instead?
A traditional answering service charges £50 to £200 per month for a person to take messages. TextBack Pro replies within seconds at any hour, day or night, and costs less. The key difference is speed. A message taken at 10am by an answering service and passed to you at lunchtime is not the same as a reply that reaches the customer seconds after they ring.
Frequently asked questions
Is there a contract or minimum term?
No contract and no minimum term. TextBack Pro is billed monthly. You can cancel any time from your dashboard with no penalty and no notice period.
What counts as a lead?
Each unique missed call that triggers an automatic SMS reply counts as one lead. A caller who rings back two days later counts as a second lead. Multiple messages in the same conversation do not count as separate leads. Your plan includes up to 300 leads a month.
Can I keep my existing phone number?
Yes. You keep your existing number for everything. You set up call forwarding so that when you do not answer, the call is routed to TextBack Pro. Your callers always see your own number on their screen. Setup takes under 5 minutes and works on any UK mobile or landline.
Is there a setup fee?
No setup fee. You can be live in under 5 minutes: connect your number, write your SMS template, and you are capturing missed calls. The 14-day trial is completely free, no credit card required. To keep using TextBack Pro after the trial, you add your card and £47/month starts. If you do not add a card, you are not charged and the service simply stops.
What happens if I reach 300 leads in a month?
Auto-replies pause until your next billing cycle. You will never be charged automatically for overages.
Is TextBack Pro UK GDPR compliant?
Yes. TextBack Pro is built for the UK market and is fully compliant with UK GDPR. Callers can opt out at any time by replying STOP. Opt-out handling is automatic, logged in your dashboard, and we never re-contact opted-out numbers.
Does the AI say it is not a real person?
Yes. TextBack Pro is transparent that responses are automated. The initial SMS is sent in your business name and explains that you missed their call. The AI identifies itself as an automated assistant if asked directly, in compliance with UK consumer law.
Can I change my SMS template?
Yes. You can customise your auto-reply SMS template from your dashboard at any time.
Start capturing missed calls today
14-day free trial. No credit card. Set up in under 5 minutes. Cancel anytime.
No credit card required