TextBack Pro for builders

On site all day.
Every missed call is a missed quote.

You manage the site, the suppliers, and the team. You cannot answer the phone while concrete is being poured. TextBack Pro replies to every caller in under 5 seconds so that extension or renovation enquiry stays yours.

Free 14-day trial, no credit card required
Auto-reply to every missed call in under 5 seconds
TextBack Pro handles questions and books site visits
Works with your existing UK number, no new kit needed
Trusted by UK builders. Cancel anytime.
UK builder on residential construction site managing extension project
Sound familiar?

Running a site means the phone is the last thing you can deal with.

It is a Tuesday morning. You are managing a loft conversion in Balham, three lads on site, a delivery arriving at 10. The phone rings from an unknown number. You are mid-conversation with the structural engineer. You cannot take it. That evening you find out it was a homeowner looking for someone to build a rear extension, full planning permission already granted. Budget was £18,000. They emailed three builders that afternoon and booked the one who replied first. That was not you.

Planning-approved extension enquiries are the jobs builders dream about. They come in while you are managing the one before. TextBack Pro makes sure you are always first to respond, even when your hands and your attention are completely taken up with the current project.

£18k
Average value of a single-storey rear extension. One missed call can cost more than a month of subscription fees.
under 5s
Time between missed call and TextBack Pro sending an SMS on your behalf while you manage the site.
72%
Of homeowners seeking quotes book the first builder who contacts them. Speed of reply is more important than price at the enquiry stage.
Real situations

Every missed call has a cost. TextBack Pro handles it every time.

The situation
TextBack Pro handles it
Homeowner rings to get a quote on a rear extension. Planning permission is already approved, ready to go. They called three builders this morning. You were laying a concrete floor and had your phone in the site hut.
TextBack Pro replies in under 5 seconds: "Hi, it is Paul from PB Building. Sorry I missed you. What is the project? Happy to come and take a look." They reply with the plans. You call at lunchtime. You book the site visit.
The situation
TextBack Pro handles it
A developer calls about a full house renovation on a probate property, three bedrooms, kitchen, bathrooms, full rewire and replumb. Big job, big budget. You missed it during a noisy demolition phase.
TextBack Pro replies and asks about the scope and timeline. The developer sends the address and asks for a walk-through. You confirm Thursday morning. You win a £55,000 renovation project from a missed call.
The situation
TextBack Pro handles it
A homeowner asks about a loft conversion with dormer. They are still comparing quotes and have not committed to anyone. The window to get in first is about 24 hours. You missed the call mid-afternoon.
TextBack Pro replies within 5 seconds asking for the property details and what headroom they want. They are engaged. You call them that evening. You are the only builder who responded the same day. You get the quote meeting.
How it works

Set up in 5 minutes. Works all day while you are on site.

1
Customer calls, you miss it
You are on site, in a meeting with a client, or driving between jobs. The phone rings and you cannot answer. That lead is already calling the next builder.
2
SMS goes out in under 5 seconds
TextBack Pro sends: "Hi, it is Paul from PB Building. Sorry I missed your call. What project are you looking to get done? Happy to come and take a look." They feel attended to and reply.
3
TextBack Pro books the site visit
TextBack Pro handles the conversation, captures the project scope, and books a site visit. You end the day on site knowing tomorrow's quote visit is already confirmed.
Built for builders

Everything you need to never miss a job again.

Instant reply while on site
Auto-SMS in under 5 seconds on every missed call. No noise, no interruptions to your site management. Every caller gets a reply.
Project scope capture
TextBack Pro asks about the project type, size, and planning status. You know whether it is a rear extension or a full renovation before you call back.
Site visit booking
TextBack Pro connects to your calendar and offers available dates for site visits. Homeowners book themselves in without a single back-and-forth phone call.
Developer and investor pipeline
Repeat work from developers and property investors is the most valuable pipeline a builder can have. TextBack Pro captures every developer enquiry and keeps the relationship warm.
Follow-up sequences
Quote enquiries that do not respond after the first SMS get a follow-up the next day. You stay visible in a competitive market without manual effort.
Dashboard and pipeline view
See every missed call and enquiry in one dashboard. Know your pipeline, see which quotes are pending, and never lose track of a lead again.
UK builder on residential construction site managing extension project

"I was so focused on running the current project that I kept missing calls for the next one. TextBack Pro fixed that. Every enquiry gets a reply while I am on site. My pipeline stays full without me stopping what I am doing. It paid for itself in the first week."

Paul B., Builder, South London

FAQ

Yes. TextBack Pro is equally effective for a £200 repair job and an £80,000 extension. The auto-reply captures the scope and books a site visit. The value of the job makes no difference to how quickly the reply goes out.
You can customise the message to say your next availability is in a specific month and ask if they can wait. Many homeowners will hold for a trusted builder rather than take a risk on someone available immediately. You keep the lead warm without committing.
Yes. TextBack Pro can handle initial questions about whether a project needs planning permission, what your experience is with permitted development, and what the typical timescales are. You review the conversation and call back with a fuller answer.
Yes. The Scale plan includes team members so multiple people can access the same dashboard. Enquiries come in, anyone on the team can see them and follow up.
No contract. Month to month. Start with a 14-day free trial, no credit card required, and cancel any time. One extra extension booking more than covers the cost of a full year.

Stop losing building jobs
to unanswered calls.

Try it free for 14 days. No contract. Cancel anytime. Works with your existing number.

Start free trial →
No credit card required to start your free trial