Do solar leads really go cold that quickly?

Yes. Research consistently shows that conversion rates drop dramatically after the first 5 minutes. A homeowner who just decided to call is in a high-motivation window. If they do not hear back quickly, they move on or procrastinate for months.

TextBack Pro for solar installers

A solar lead goes cold
in minutes. Not hours.

You are on a rooftop survey or carrying panels up a ladder. A new enquiry calls. TextBack Pro fires an SMS in under 5 seconds so you stay in the conversation while your competitors are still checking their missed calls.

Free 14-day trial, no credit card required

Auto-reply to every missed call in under 5 seconds

TextBack Pro captures roof details and books surveys

Works with your existing UK number, no new kit needed

Start free trial → See how it works

Trusted by UK solar installers. Cancel anytime.

Solar panel installer fitting photovoltaic panels on UK residential roof

Sound familiar?

The solar market is growing. So is the competition for every lead.

It is a Thursday morning. You have two installations on the go and a rooftop survey in the afternoon. A homeowner in Bristol calls after seeing a neighbour's new panels. They have already looked at two other companies online. They call you. You are carrying a panel up a ladder and cannot answer safely. They try the next company on their search results. That company replies by text within a minute. You lost a £7,500 installation before you even got off the roof.

Solar buyers compare multiple installers simultaneously and make their decision based on who responds fastest. TextBack Pro makes sure you are always that installer, even when you are literally on the roof with panels in your hands.

£7,500

Average value of a 4kW solar panel and battery system installation. One missed call is a significant day's work lost.

under 5s

Time between missed call and TextBack Pro sending an SMS reply on your behalf while you stay safely on the roof.

Higher conversion rate when a solar lead is contacted within 5 minutes versus 30 minutes. Speed of reply wins the installation.

Homeowner calls about a 4kW system with a 10kWh battery. They have already compared three companies online and are ready to book a survey. You are on an installation and cannot answer the phone safely.

TextBack Pro replies in under 5 seconds: "Hi, this is James from SolarPro UK. Sorry I missed your call. Are you interested in solar panels, a battery, or both? What is your property type?" They reply with full details. You book the survey that evening.

An existing solar customer calls to add a battery and an EV charger. High-value upsell, warm relationship, easy conversion. You missed the call while commissioning a new system across the city.

TextBack Pro replies and asks which property and what they want added. The customer gives full details and confirms their existing system. You call back with a quote the same afternoon. The upsell is yours.

A homeowner asks about the Boiler Upgrade Scheme grant for a heat pump combined with solar. High-value combined installation, ready to move quickly. They called on a Friday afternoon while you were finishing a job.

TextBack Pro replies asking about the property, current heating system, and roof orientation. The homeowner provides everything. You send a structured quote on Saturday morning. You win the combined installation before competitors even know about the lead.

Customer calls, you miss it

You are on a rooftop, in a loft connecting an inverter, or driving between installations. The call comes in and you cannot answer safely. That lead is already comparing other installers.

SMS goes out in under 5 seconds

TextBack Pro sends: "Hi, it is James from SolarPro UK. Sorry I missed your call. Are you interested in solar panels, a battery, or an EV charger?" They reply and you are in the conversation before any other installer.

TextBack Pro books the survey

TextBack Pro collects the property details and books a roof survey. You come off the current installation with a full pipeline of confirmed survey visits waiting in your calendar.

Sub-5-second lead response

TextBack Pro fires an SMS before the caller can move to the next installer on their comparison list. Speed wins solar leads and TextBack Pro delivers it automatically.

Roof and property capture

TextBack Pro asks about property type, roof orientation, and current energy usage. You have the technical information you need before the first call back.

Survey booking

TextBack Pro connects to your calendar and offers survey slots. Homeowners book in without any phone calls or back-and-forth emails.

Battery and EV upsell capture

Existing customers calling about battery storage or EV charger add-ons are your highest-margin jobs. TextBack Pro captures every upsell enquiry automatically.

Follow-up sequences

Solar enquiries that do not reply immediately get a follow-up the next day. Leads that go quiet come back to life without you having to remember to chase them.

Dashboard and lead pipeline

Every missed call, SMS, and reply in one dashboard. See your full survey pipeline and never lose track of a high-value installation lead.

"We were doing good work but losing leads constantly because we could not answer the phone from the roof. TextBack Pro changed that. Now every caller gets a reply in seconds. We have booked three to four more surveys every week than we used to. The leads were always there. We just were not capturing them."

James R., Solar Installer, Bristol

Yes. Research consistently shows that conversion rates drop dramatically after the first 5 minutes. A homeowner who just watched a programme about energy bills and decided to call is in a high-motivation window. If they do not hear back quickly, they move on or procrastinate for months.

Yes. TextBack Pro can acknowledge the enquiry and ask about the property so you have the information you need to follow up with a proper explanation of eligibility. Homeowners asking about the Smart Export Guarantee or Boiler Upgrade Scheme are motivated buyers.

Every conversation is saved in your TextBack Pro dashboard. You can see exactly what was asked, what the customer replied, and what details they provided. You call back fully briefed, which impresses the customer and shortens the sales process.

Yes. TextBack Pro works on every missed call, including from existing customers asking about add-ons. Battery retrofits and EV charger installations are your highest-margin work and the easiest conversions. Make sure you never miss those calls.

No contract. Month to month with a 14-day free trial. No credit card required to start. One additional installation booking covers months of the subscription fee.

Free tool

Missed Call Revenue Calculator

Enter your average installation value and how many calls you miss per week. See exactly how much revenue you are losing to unanswered phones.

Use the calculator →

Free tool

SMS Template Generator

Generate a professional missed call reply for your solar business. Asks the right technical questions to qualify the lead automatically.

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