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AnswerConnect alternative

Stop paying per minute.
Pay a flat £47 instead.

AnswerConnect charges a base fee plus per-minute rates that grow with your call volume. TextBack Pro is a flat £47 per month, automatically replies to every missed caller by SMS in 30 seconds, and never adds a per-call charge.

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No credit card required No per-minute fees No contract

Why businesses switch from AnswerConnect

Bills that change every month

AnswerConnect's per-minute pricing means a busy month produces a higher invoice. When you're already fully booked, the last thing you want is a larger bill. TextBack Pro is always £47, whatever the call volume.

Contracts tie you in

AnswerConnect typically requires a contract commitment. TextBack Pro has no contract and no notice period. If it doesn't work for you, cancel from your dashboard with one click.

The caller still gets no written reply

AnswerConnect takes a message and passes it to you. The caller receives no confirmation, no text, and no record of their enquiry. TextBack Pro sends an SMS the caller can refer to, reply to, and act on.

TextBack Pro vs AnswerConnect

TextBack ProAnswerConnect
Monthly cost£47 flatBase fee + per-minute
Per-call or per-minute fees✓ None× Yes
Contract required✓ No× Yes
Instant SMS reply (under 30s)✓× No SMS
Works 24/7 automatically✓Live agents (24/7)
Caller gets written record✓ SMS×
AI two-way conversation✓×
Google Calendar booking✓ Pro plan×
UK GDPR compliant✓Varies
14-day free trial✓×
Setup time10 minutes1 to 3 days

An honest take on AnswerConnect

What AnswerConnect does well
  • 24/7 live agents who answer in your business name
  • Good for complex, high-value inbound calls
  • Handles call overflow for established businesses
Where it falls short for trades
  • Per-minute billing makes costs unpredictable
  • Contract required: hard to leave if volumes change
  • No SMS reply to the caller: they still wait for a callback
  • Overkill for a tradesperson who mainly needs missed calls caught

Common questions

Is TextBack Pro cheaper than AnswerConnect?
Yes. AnswerConnect charges a monthly base fee plus per-minute rates. On a busy month, that bill can grow significantly. TextBack Pro is £47 per month flat, with no per-call or per-minute fees, no matter how many calls you miss.
Does AnswerConnect send an SMS to missed callers?
No. AnswerConnect is a live call answering service: agents answer your calls and take messages. The caller does not receive an automatic SMS. TextBack Pro sends an SMS within 30 seconds of every missed call, giving the caller an immediate written reply.
Can I cancel TextBack Pro easily?
Yes. TextBack Pro has no contract and no minimum term. You can cancel any time from your dashboard with no penalty. AnswerConnect typically requires a notice period and contract commitment.
How quickly does TextBack Pro set up compared to AnswerConnect?
TextBack Pro takes around 10 minutes to set up. You enable call forwarding on your existing number, write your SMS template, and you're live. AnswerConnect requires onboarding, brief training, and typically takes 1 to 3 business days to activate.

Flat rate. No contract. 30-second reply.

£47/month, no per-minute fees, no contract. Start free for 14 days, no credit card.

Start 14-day free trial →See pricing

No credit card required