OfficeFront provides UK virtual receptionist services with live agents answering your calls. TextBack Pro gives you the same result — every missed caller gets a reply — automatically, within 30 seconds, 24/7, for a flat £47 per month.
OfficeFront's pricing is based on call volume. A busy period means a bigger bill. TextBack Pro is £47 per month regardless of how many calls come in, giving you full predictability on your costs.
Live receptionist services operate within set hours. Calls that come in after 6pm, at weekends, or on bank holidays go unanswered. TextBack Pro replies automatically at any hour, including the times most customers actually call.
An agent answers, takes a message, and passes it to you. The caller is asked to wait for a callback. TextBack Pro sends the caller an SMS within 30 seconds so they know their enquiry is in hand, reducing the chance they ring a competitor.
| TextBack Pro | OfficeFront | |
|---|---|---|
| Monthly cost | From £47 flat | Volume-based packages |
| Per-call fees | ✓ None | × Yes |
| Instant SMS reply (under 30s) | ✓ | × No SMS |
| Works 24/7 automatically | ✓ | Business hours |
| AI two-way conversation | ✓ | × |
| Google Calendar booking | ✓ Pro plan | × |
| No contract | ✓ | × |
| 14-day free trial | ✓ | × |
No live agents needed. Replies in 30 seconds, no credit card, no contract.
No credit card required